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Fiona, Finance Lead, Marketing Technology
"In our organisation, we need a robust business case for any significant investment and the business case must take account of all costs – both internal and external.
We work hard to have a balanced view of likely benefits but being realistic, we can only really account for benefits which are tangible and which the business have committed to.”
Understand likely costs, benefits and overall RoI
For each potential solution or groups of solutions that have been identified in earlier phases, we work with all key stakeholders to identify and quantify:
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All costs … initial and ongoing
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Technology
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People
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Change
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All benefits … what they are and when they are likely to be realised
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Using a proven business case model, we help our clients to calculate:
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Investment required:
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By cost category
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Change related
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Run related
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Profit / loss - per month, per annum and cumulative
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Overall break even point
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RoI
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We understand that often, it can be difficult to put a value to some benefits. Our approach enables these intangible or unquantified benefits to be taken into account when considering any business case.
When to use the Business Case service
The Business Case service is primarily designed to be used during the Solution Identification phase.
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However, it can also be used:
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During the Solution Design phase … to ensure that the solution which is designed, stays within the agreed budget
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To help evaluate the impact of the new solutions after they have been implemented and to ensure that the expected benefits are achieved